Stop missing reservation calls. More reviews. More covers.
You're in the middle of service when the phone rings. Azona makes sure the caller gets a response in under 30 seconds - and that every happy diner turns into a Google review.
Desoles d’avoir manque votre appel.
Sorry we missed your call.
Reservez / Book a table:
widgets.libroreserve.com/…/book
Questions? Repondez a ce SMS.
Anything else? Reply to this SMS.
Restaurants lose reservations they never know about - a call during the Friday rush, a booking attempt at 11 PM. And asking happy diners for a Google review never fits into service. Azona handles both, automatically, so your review count and your reservation rate keep climbing while you focus on the floor.
Most restaurants miss 5 or more calls a week during service. The caller doesn't leave a voicemail - they book somewhere else. Meanwhile, their Google review count sits well below competitors who get the same quality of food and service but figured out how to follow up. The covers are there. The guests are satisfied. But the next call and the next review never happen.
Four systems that run while you’re on the floor
Set up once. Running 24/7. Every missed call, every happy diner, every upcoming reservation - handled.
Google review system
A rating prompt goes to every diner after their visit. 4-5 stars get your Google link. Lower scores go private to you.
Missed-call text-back
Every missed call on your restaurant line gets an SMS reply in under 30 seconds with a direct reservation link.
Reservation reminders
An SMS goes out before every reservation - so guests show up and you don't lose the cover.
After-hours voice agent
When the kitchen is closed, calls still get answered. The agent captures the caller's name, number, and what they need - and notifies you.
See exactly how each system works for restaurants
Four modules, each with an example demo below. The missed-call text-back uses the real Le Roseline SMS - live in production since 2026.
How was your experience? Reply 1 (poor) to 5 (excellent).
g.page/le-roseline/review
Works with what you already use
Azona connects to the tools most restaurants already rely on. No switching software.
Where your reviews live. Azona sends guests directly to your review page after their visit.
The reservation platform Le Roseline uses. Azona sends your Libro booking link in every missed-call reply.
Works with OpenTable, Resy, and other platforms. We confirm your setup during onboarding.
Missed-call text-back connects to your existing landline or business number - no new hardware.
All text messages run through Twilio - reliable, bilingual, GSM-safe delivery.
Schedule reminder triggers from your calendar so the SMS goes out at the right time before each reservation.
Not sure if your tools are supported? Ask on the demo call - we confirm every integration before we start.
What changes when every call gets answered and every guest gets asked
Capture more reservations
Every missed call during service is a potential cover. Azona texts them back before they book elsewhere.
Build your review count
Your competitors have more reviews because they ask every diner. Azona does the asking for you.
Fewer no-shows
A reminder SMS 24 hours before the reservation means fewer empty tables and fewer last-minute scrambles.
Stay focused on service
Your team doesn't have to run for the phone during a rush. Azona handles the follow-up while you work the floor.
Never lose an after-hours inquiry
A reservation request at 11 PM isn't a missed call - it's captured, and you're notified.
Works with what you already use
Libro Reserve, Google Business Profile, Google Calendar - Azona connects to what you have.
See how many reservations and reviews you’re losing
Missed calls during service don’t just disappear - they book somewhere else. Here’s what your restaurant could recover.
Estimated recovery from missed calls (5/week x ~33% would-book x ~$150 avg cover)
Estimated savings from cutting no-shows with SMS reminders (industry baseline: 15-30% no-show)
Break-even threshold - recover 3 missed bookings per month to cover Azona
Frequently Asked Questions
Everything you need to know about how AZONA works, what it can do for your business, and how quickly you’ll see results.
The missed-call text-back is running in production at Le Roseline, a bistro on St-Laurent in Montreal, since 2026. When they miss a call during service, an SMS goes out in under 30 seconds with their Libro Reserve booking link - bilingual, GSM-safe. The system handles real calls on their real landline. The Google review system and reservation reminders are set up per client during onboarding.
Ready to see Azona in action?
See exactly how Azona would set up more reviews and fewer missed calls for your business. Book a free 15-minute walkthrough - no pressure, no slides.
- A live look at your Google review gap
- How the missed-call text-back actually works
- A clear setup plan - no obligation
Opens a calendar - pick any time that works.